Summary
As severalSuicide Squad: Kill the Justice Leagueplayers complained about the technical issues faced with Rocksteady Studios’ latest game, PlayStation is reportedly issuing refunds to some users. This decision from PlayStation comes over a month after the release ofSuicide Squad: Kill the Justice League.
Suicide Squad: Kill the Justice Leagueis a spin-off of theBatman: Arkhamseries, taking place five years after the events of 2015’sBatman: Arkham Knight. This open-world action-adventure game takes place in Metropolis, where the Suicide Squad — a team composed of Harley Quinn, Deadshot, Captain Boomerang, and King Shark — tries to save the city against the threat of Brainiac and his brainwashed minions. A month after its release, publiser Warner Bros. Discovery revealed thatSuicide Squad: Kill the Justice Leaguehad failed to meet sales expectations, with Rocksteady’s nine-year-oldBatman: Arkham Knightbeating its Steam player count.
Various PlayStation users have reported that Sony has refunded their purchase ofSuicide Squad: Kill the Justice Leaguefollowing their complaints to customer service. Several players requested refunds forSuicide Squad: Kill the Justice Leaguedue to game-breaking bugspreventing them from enjoying Rocksteady’s game. While PlayStation doesn’t usually issue refunds when players are not satisfied with a game, it seems that the company is acknowledging the unplayability ofSuicide Squad: Kill the Justice Leaguefor some players, canceled their purchase, and credited the game’s price to their account balance.
SomeSuicide Squad: Kill the Justice Leagueplayers explained how they successfully got arefund from PlayStation.Reddit user Tris, who originally posted a picture of PlayStation’s customer service confirming the refund ofSuicide Squad: Kill the Justice League, explained that they reached out to PlayStation’s customer service through the live chat on their website and gave numerous details about the game-breaking issues plaguing their experience. After further investigation, PlayStation issued a refund for this purchase. Some replies in the Reddit thread confirmed that they had also gotten their money back, while others claimed that their request for a refund was denied, so the decision seems to be made on a case-by-case basis.
Players who are not facing the game-breaking bugs reported by others are eagerly waiting forSuicide Squad: Kill the Justice LeagueSeason 1 Update to add the Jokeras a playable character. Due to the technical issues affecting the game, Rocksteady Studios postponed this Season 1 Update to March 28 instead of March 8. The developer said it is prioritizing fixing the various stability problems and multiplayer bugs plaguing the user experience so that all players can enjoy the upcoming content update.
